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ZERO % SPAM Tolerance Policy

Policies and Procedures for
A-Respond Online



A-Respond Online Network's
0% Tolerance Spam Policy

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A-Respond Network Email Policy

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A-Respond Online Network has POP3 email Accounts available to our Members.  To obtain and keep an account a Member must first read and fully agree with our policies found at Network Policies...  Once that is done, you can request an account from the A-Respond Webmaster, Please add your Name, Address, Phone Number and email address to your request; with out this information no account will be granted...

In order to provide fast and reliable email services we have put into place the following policies.

Email Box Size: Your mail box size is limited to a maximum of 5Mb. This means that unless you download your email using email software such as Outlook or delete old messages from the email server, then your email box may become full and when it does, email being sent to it will bounce back saying the box is full.

Individual Email Size: You are permitted to send and receive emails and attachments that do not exceed 1Mb per email.

POP3 Email User Poling: Each POP3 Email user is able to set their email software to automatically poll our email servers no more than once in each 5 minute period. If you have your email settings to poll (check) the email server more often than this your request may be rejected and your email service suspended.

This does NOT affect your ability to send or receive emails, nor is there any limit on the number of emails you can send or receive as long as you are not spamming. You can send and receive emails normally but we do ask that you keep your automatic polling to 5 minutes or more.

Web Based Email Use: We provide web based email messaging for every POP3 Email user account only as a convenience for those customers who need this service to check their email when they are away from their computers (i.e., on a trip, at a friends house, or at an Internet Cafe). It is not intended to act as the primary source for sending and receiving email such as a Hotmail or Yahoo account would be. Web based messaging is very resource intensive and therefore we ask that unless you absolutely need it, to use it sparingly.

If you do rely on web based email, then keep in mind that your email box may reach the 15Mb limit and bounce email unless you download or delete old messages. We will of course continue to provide web based email service but do ask for your cooperation in order to provide fast reliable service for all. Microsoft's free Outlook Express or other email software programs are easily configurable and we highly encourage their use. See our hosting company Email tutorials for instructions on setting up your email software to send and receive.

Spamming or Sending Unsolicited Email: To put it in plain English - Don't even think about it! It will cause your account to be permanently suspended without notification, you will not receive a refund and there may be fines and legal cost involved. Unsolicited Email is defined in the Terms of Service. We do not tolerate spam or the sending of unsolicited email. Please note that SMTP authentication is required in order to send email from our servers as an effort to combat spammers. 

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